Instant Inspection

instantinspection.jpg

InstantInspection.com is a one-stop, mobile-friendly website that enables users to connect via smartphone in the field so that hi-definition pictures and videos can be shared in real-time.  Built for business so you can better communicate with customers, vendors, and partners in the field.

SNAPSHOT

  • Web app that easily allows you to connect to a customer’s or partner’s smartphone so you see pictures and videos captured in real-time and can collaborate remotely 
  • No software to install
  • Works on a smartphone, users just to need to be connected to the internet
  • Ideal for many inspection and customer service situations where seeing what is happening in the field is helpful; great alternative to streaming services which are not reliable
  • Can be configured to allow inbound or outbound requests for inspections 
  • Brand with your logo and messaging
  • Customize pre-loaded scripts and tutorial visuals
  • Maps and records the location of the inspection
  • 24X7 user support

HERE’S HOW IT WORKS

  • Your customer service representative (CSR) sends a text link to the smartphone they want to connect with
  • The smartphone user clicks the link and is connected to the CSR
  • The CSR and smartphone user can talk over the phone or chat via text and share HD pictures and videos in real-time.  
  • A transcript of what was said and shared is available to both parties once complete.

SEE INSTANT INSPECTION IN ACTION

See how insurance companies are using Instant Inspection to improve their customer service while lowering their costs:

Ready to find out more?  Schedule a demo today to see how you can use Instant Inspection to improve your customer service experience.